Privacy Policy

1 Introduction

Miller Bros Solar, LLC ("Miller Bros Solar," "MBS," "we," "us," or "our") operates the website millerbrossolar.org. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a form requesting information about our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2 Information We Collect

We may collect the following categories of personal information:

• Contact Information: Your full name, email address, and phone number when submitted through our inquiry or contact form.
• Company Information: Your company name, if voluntarily provided.
• Usage Data: Pages visited, time spent on the site, referring URLs, and browser/device type, collected via analytics tools.
• Communications: Any messages or inquiries you submit through our contact form.
• Cookies and Tracking Technologies: Small data files placed on your device to enhance functionality and analyze traffic patterns.

We do not collect sensitive personal information such as financial account numbers, Social Security numbers, or health information through this website.

3 How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your inquiries and provide information about our solar O&M services.
• Schedule consultations, calls, and follow-up communications.
• Send marketing SMS messages to users who have expressly opted in.
• Send non-marketing SMS messages, such as appointment confirmations and meeting reminders, to users who have consented.
• Improve our website content, services, and overall user experience.
• Analyze website usage to understand how visitors interact with our site.
• Comply with applicable laws, regulations, and legal obligations.
• Protect against fraudulent, unauthorized, or illegal activity.

4 SMS / Text Message Communications

Miller Bros Solar sends text messages only to individuals who have expressly opted in via our website form. By checking the applicable consent boxes on our opt-in form, you agree to receive the following types of messages:

5 Sharing Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website, conducting our business, or servicing you — all subject to confidentiality agreements and prohibited from using your information for any other purpose.
• Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

6 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. The criteria we use to determine retention periods include:

• The duration of our ongoing business relationship with you.
• Legal obligations requiring us to retain data for a minimum period.
• Whether retention is advisable in light of our legal position (such as statutes of limitations or regulatory requirements).

When your personal information is no longer needed, we will securely delete or anonymize it.

7 Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete information.
• Right to Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out of SMS: Reply STOP to any text message, or contact us directly to be removed from our messaging list.

To exercise any of these rights, please contact us at [email protected] or by phone at 1.610.340.8393. We will respond to your request within a reasonable timeframe.

8 Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze site traffic, remember your preferences, and improve your experience. Types of cookies we may use include:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Preference Cookies: Remember your settings and preferences for a better experience.

You may configure your browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

9 Children's Privacy

Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our records.

10 Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: